Laurus is a Contact Management System (CMS) developed by Explorer and built on Oracle.
The Laurus Contact Management System (CMS) is an integrated office solution that allows organisations and individuals to record relationships and interactions with customers and suppliers. This information includes all Emails, Documents, jobs, faxes, calendar and more. Laurus allows organisations to control all this information from a single secure integrated Oracle application, instead of having different proprietary applications, each with their own data stores and collection systems.
Laurus is not a CRM system, it's focused on managing contacts and the interactions with those contacts. Therefore Laurus is simpler for users to learn and is much quicker to implement than a CRM system, typically taking less than two weeks from start to go-live.
- Powered by Oracle - Laurus is built on the Oracle database, providing a Secure and Reliable platform that can be expanded to handle a large number of users.
- All information is stored centrally - Keep all your data in one secure, reliable and highly available Oracle database system.
- Accelerated ROI - Laurus provides a quick deployment solution. You can also leverage your existing Oracle technology investments to ensure a quick and easy set-up and customisation process.
- Better customer service - Develop better communication channels with your customers and deliver instant, company-wide access to your customer information.
Key Features and Benefits: